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UPDATED!!!
This targeted training package contains all the materials needed to deliver customer service training. Included:
This series now has an updated version which includes fillable PDFs for virtual delivery.
The original version can still be downloaded as well.
Click on the links below to download the original or updated ZIP file with all the materials free of charge.
This targeted training package contains all the materials needed to deliver customer service training. Included:
- Six PowerPoints
- Learner Self-Assessment
- Learner Plan Template
- Activities and Handouts
This series now has an updated version which includes fillable PDFs for virtual delivery.
The original version can still be downloaded as well.
Click on the links below to download the original or updated ZIP file with all the materials free of charge.
Attachment | Size |
---|---|
CUSTOMER SERVICE WORKSHOP.zip | 6.56 MB |
Get Set for Customer Service -Updated December 2021.zip | 12.97 MB |